Past Trainings
Contraceptive Services
Financial and Program Management
- Best Practices in Appointment Scheduling Webinar
- Billing and Coding Best Practices Webinar
- Evaluation & Management Coding Office Hours
- Family Planning Benefit Program: Update for FPP Providers Webinar
- Family Planning Billing for Telehealth during COVID-19
- Family Planning Billing Update Webinar
- Family Planning Program Orientation
- Mandatory Child Abuse Reporting at New York State Family Planning Program-Funded Settings | Customizable Training Slides
- Sliding Fee and Schedule of Discounts Webinar
Meeting the Needs of Priority Populations
- Adapting to COVID-19: Reimagining Outreach
- Adolescent Development Webinar
- Best Practices for Reaching and Engaging Male Clients Webinar
- Community Participation, Community Education, and Project Promotion (CPEP) Regional Workshops
- Equity as a Catalyst to Organizational Resilience Webinar
- Findings from the Adolescent Sexual Health Research Project: Webinar for Family Planning Providers
- Improving Family Planning Services and Care for LGBTQ+ Clients Webinar
- Introduction to the Serving Priority Populations Performance Management Initiative Webinar
- Reaching Priority Populations through Community Mapping Regional Training
Patient Experience
- Creating Welcoming Health Care Centers for Transgender People Webinar
- Improving Health Literacy for Family Planning Patients and Providers Webinar
- Improving the Patient Experience in Family Planning Program Sites Webinar
- Mitigating Unconscious Bias in Healthcare: A Workshop for Clinical Providers
- Tools to Improve Patient Experience in Your Family Planning Clinic Webinar
- Trauma-Informed Care Regional Training
- Patient Experience Improvement Initiative
- Patient Experience Improvement Toolkit
- Introduction to Improving the Patient Experience Webinar Slides & Recording
- Patient Satisfaction Survey Template [PDF], Scoring Sheet [Excel], and Tips for Patient Satisfaction Survey Data Collection
- System Improvements (Clinic Flow and Patient Wait Time) Slides
- Client Interactions Slides
- Physical and Virtual Environment Slides
- Team Presentation Slides
Provider Meetings
- 2022 Bureau of Women, Infant, and Adolescent Health Provider Meeting
- 2021 Bureau of Women, Infant, and Adolescent Health Provider Meeting
- 2019 Bureau of Women, Infant, and Adolescent Health Provider Meeting
- 2018 Family Planning Program Provider Meeting
- 2017 Bureau of Women, Infant & Adolescent Health Provider Meeting
- 2016 Family Planning Program Provider Meeting
Related Preventive Health Services
- Developing Partnerships with Behavioral Health Providers in Family Planning Settings
- Integrating SBIRT into Family Planning Visits: Lessons Learned and Q&A with PPCWNY Webinar
- Preconception Health for Family Planning Providers Webinar
- Recognizing and Responding to Intimate Partner Violence (IPV) in Family Planning Settings Webinar
STD Services
- Increasing Chlamydia Screening in New York State: Best Practices and Implementation Resources Webinar
- What’s New? CDC’s STD Quality and Treatment Guidelines
- What is NYSDOH Doing about the STD Epidemic? A Review of Data Trends and Resources Available for Family Planning Providers
- Chlamydia Screening Initiative
- Chlamydia Screening Change Package
- Chlamydia Screening Toolkit
- Best Practice 1: Include chlamydia screening as a part of routine clinical preventive care (PDF | PPT)
- Best Practice 2: Use normalizing and opt-out language to explain chlamydia screening (PDF | PPT)
- Best Practice 3: Use the least invasive, high quality recommended laboratory technologies (PDF | PPT)
- Best Practice 4: Utilize diverse payment options to reduce cost as a barrier (PDF | PPT)
- Team Presentations Part 1 and Part 2
Telehealth
- Office Hour: Telehealth Scheduling
- Webinar: Refining Your Telehealth Service Delivery Strategy
- Office Hour: Family Planning Provider Staffing Models to Support Telehealth Delivery
- Webinar: Assessing Telehealth Vendor Products With an Equity Lens
- Office Hour: Case Studies for Family Planning Telehealth Visits