Improving the Patient Experience in Family Planning Program Sites Webinar

April 30, 2018 2:00 PM - April 30, 2018 3:00 PM

In this webinar, Jennifer Kawatu, RN, MPH, from the Training Center discussed best practices for measuring and improving patient experience in family planning settings, drawing from nearly two decades of experience working with Title X providers. Participants were introduced to several tools that can support efforts to improve patient experience.